Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website at vortiex-systems.co.uk (the "Website") and any procurement or supply services provided by Vortiex Systems Ltd.

Please read these Terms carefully. By accessing our Website or engaging with our services, you agree to be bound by these Terms.

1. Company Information

Vortiex Systems Ltd
Company Number: 17150302
Registered Office: 1 Pascal Road, Southall, England, UB1 3EA
Email: [email protected]

2. Scope of Services

Vortiex Systems Ltd provides B2B technology supply and procurement services. Our services include the sourcing, quoting, and supply of hardware, peripherals, and software to business and institutional clients.

We operate exclusively on a business-to-business basis. Our services are not available to consumers as defined under the Consumer Rights Act 2015.

3. Use of This Website

You may use this Website for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any manner that is unlawful or prohibited by these Terms
• Attempt to gain unauthorised access to any part of our systems or infrastructure
• Transmit any harmful, offensive, or disruptive content or code
• Use automated tools to scrape, harvest, or collect data from this Website without our prior written consent
• Misrepresent your identity or the nature of your business when making an enquiry

4. Enquiries and Quotations

Submitting an enquiry via our Website or by email does not constitute a binding order or contract. Enquiries are reviewed by our team and a formal quotation may be issued at our discretion.

Quotations issued by Vortiex Systems Ltd are valid for the period stated within the quotation document, or if no period is stated, for 14 days from the date of issue. Quoted prices are subject to change based on supplier pricing and availability.

5. Orders and Contract Formation

A binding contract for the supply of products or services is formed only upon:

• Written acceptance of a formal quotation by the client, and
• Confirmation of order acceptance issued by Vortiex Systems Ltd

No order is confirmed until both of the above conditions are satisfied. Any purchase order submitted by a client that conflicts with our Terms will be subject to our Terms unless explicitly agreed otherwise in writing.

6. Pricing and Payment

All prices quoted are in Great British Pounds (GBP) and are exclusive of VAT unless otherwise stated. VAT will be applied at the prevailing rate where applicable.

Payment terms will be specified in the quotation or order confirmation. Late payments may be subject to statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

7. Delivery and Supply

Delivery timelines are estimates provided in good faith and are subject to supplier availability and logistics factors beyond our control. We will communicate promptly where delays are anticipated.

Risk in goods passes to the client upon delivery to the agreed delivery address. Title in goods passes upon receipt of cleared payment in full.

8. Returns and Defective Goods

Claims for defective goods or incorrect supply must be raised in writing within 7 days of delivery. We will liaise with the relevant supplier or manufacturer and seek to resolve the matter commercially.

As a B2B supplier, return rights are governed by the terms of the underlying supply agreement and applicable commercial law, not consumer legislation.

9. Intellectual Property

All content on this Website — including text, images, logos, and design — is the property of Vortiex Systems Ltd or its licensors and is protected by applicable intellectual property law.

You may not reproduce, distribute, or commercially exploit any content from this Website without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Vortiex Systems Ltd shall not be liable for:

• Any indirect, consequential, or incidental loss arising from your use of this Website or our services
• Loss of data, revenue, profit, or business arising from product unavailability or supply delays
• Any loss arising from your reliance on information published on this Website

Our total liability in respect of any claim arising from a supply contract shall not exceed the value of the relevant order, except in cases of fraud, death, or personal injury caused by our negligence.

11. Disclaimer

This Website is provided on an "as is" basis. We make no warranties as to the accuracy, completeness, or fitness for purpose of any content published here. We reserve the right to modify or withdraw any part of the Website without notice.

12. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for reference only. Vortiex Systems Ltd has no control over third-party sites and accepts no responsibility for their content or practices.

13. Privacy

Use of your personal data is governed by our Privacy Policy, which forms part of these Terms by reference.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of the Website after changes constitutes acceptance of the updated Terms.

16. Contact

For any queries relating to these Terms, please contact us at:
[email protected]